Before you order:
Please be sure you know this: only Pedestal Covers are included in the package, if you need Support Stand or Cylinder Cake Rack, you can buy separately. Click this link to buy Backdrop Stand.
Computer painted wrinkle resistant microfiber cloth is our latest and greatest material! We print it in a special way, so the pattern is realistic, and the stereo sense is strong.
Lofaris Pedestal Cover is suitable for various birthday parties, baby showers, weddings, bridal showers, children's parties, holiday parties and theme parties.
1. Material is microfiber cloth, compared with other materials, microfiber cloth is thicker. It is safe for washing machines and dryers.
2. This material is very soft and no reflective. It is especially suitable for people who like to take photos at parties.
3. This fabric can also be folded, it is very convenient to use iron to remove creases and will not damage the backdrop.
4. Each pedestal cover has an elastic band which is specially customized to fix it on the pedestal stand.
5. Custom size is available, please contact our customer service.
Please read our FAQ page and contact us with any questions prior to placing an order.
*Please order at least 3 weeks before your event date.
Delivery Time = Production Time+Shipping Time
For customized orders, it needs some extra time for proof confirm.
Production Time: It normally takes 5-7 business days to process your order. We will send email to you after the package is shipped out.
For most coutries, Lofaris offers Free Standard Shipping on orders over $35 and Free Express Shipping on orders over $150.
If you want to know more shipping information, please send email to us: firstname.lastname@example.org
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
You have a max of 30 days to make returns. You must send back and postmark your return packages within 30 days after receive. No returns made after 30 days from the delivery date will be accepted. So, please open the package and check the items when you received them.
We do not guarantee the color is 100% as what you see through your display screen due to monitor differences. But please do not worry, our computer print backdrops is of high quality.
Any question please contact us after you receive your order.
Order & Product questions
Q:How do I use a coupon?
A:After adding the products to shopping cart, click the link "Cart" at the top of this website to view your shopping cart and click the "CHECK OUT" button. On the right side of the checkout page, you'll see a box where you can enter your coupon code.
Q:Do you offer Rush options?
A:Yes! Please reach out to us at email@example.com so that we can work out if we can meet your deadline. Please note, we still require 5 Business Days for production and might send an invoice for Express Shipping. Once Rush Production starts, cancellations or refunds cannot be processed. If there are issues with your shipment, we would be happy to work on a solution with you!
Q:How can I reach customer service regarding questions I have about an order?
A:The very best way to reach our courteous customer service staff is via email at firstname.lastname@example.org. We're always here and ready to help you with any and all questions or concerns you may have!
Q:What is your turn-around time for custom backdrops?
A:Custom orders will usually have a digital proof sent within 48 hours of your order being placed. This is a representation of what your backdrop will look like, however, some color variations might occur due to different monitor calibrations. Production will start after you send us your approval, at which time we are unable to cancel the order. Custom orders that are cancelled before production will be refunded minus $10（custom fee） of the order cost.
Q:Are your products warrantied?
A:Due to the intended product use, consumable items such as paper and vinyl backgrounds, which are designed for limited uses then disposal, cannot be warrantied beyond any initial shipping damage or obvious defect in workmanship.